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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

Personal Information:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely by third-party providers)
  • Booking preferences and travel history
  • Communication records with our customer service

Automatically Collected Information:

  • Device information and IP address
  • Browser type and version
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and provide our services
  • Communicate with you about your bookings
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Property owners and managers for booking purposes
  • Service providers who assist with our operations
  • Payment processors for transaction processing
  • Legal authorities when required by law

4. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

7. Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies

We use cookies and similar technologies to improve your experience on our website. Please see our Cookie Policy for more information.

9. Children's Privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16.

10. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our website contact form.

Data Protection Officer: For GDPR-related inquiries, you can contact our Data Protection Officer through our website.